A Message to Our Valued Owners:

We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.

SUBARU OF AMERICA, INC. has decided that a defect which relates to motor vehicle safety exists in certain 2017 model year Impreza vehicles.

The software programming of the engine control module (ECM) which operates the radiator fan is not set to a low enough temperature when using winter blend fuels. Therefore, such fuels may begin to vaporize prematurely under certain outside temperature and low speed or stopped driving conditions, resulting in reduced fuel pressure. If this occurs, the check engine warning light may illuminate and your vehicle may experience a condition of rough idling, no-start, or engine stall.

The engine may stall in certain circumstances while driving, including low speed, stop-and-go traffic, or at a stop and may not be able to be restarted immediately, increasing the risk of a crash.

WTP-75 Service Program FAQs:

Q: What should I do?
A: You should immediately contact your Subaru retailer (dealer) for an appointment to have this recall repair performed.

Be sure the check engine warning light located in the instrument cluster is not illuminated when the vehicle is running. Immediately contact your Subaru retailer for assistance if the check engine light is ON.

If you prefer to make alternative arrangements for having your vehicle towed to your retailer, you may contact the Subaru Roadside Assistance Program at 1-800-261-2155. The repair and the towing will be at no cost to you.

Q: What will be done to the vehicle?
A: To correct this condition, Subaru will reprogram the engine control module (ECM) with a software update. The new ECM logic includes optimized cooling fan control to reduce under-hood temperatures and eliminate fuel vaporization. This repair will be performed at no charge to you.

Q: What Subaru models are involved?
A: Certain 2017 model year Impreza vehicles.

Q: Do I need to make an appointment?
A: Yes. Please contact your servicing Subaru retailer to set up an appointment to ensure that the retailer is able to allocate a time slot to best accommodate you.

Q: Are there any precautions I should take until the vehicle is repaired?
A: Be sure the check engine warning light located in the instrument cluster is not illuminated when the vehicle is running. Immediately contact your Subaru retailer for assistance if the check engine light is ON.

If you prefer to make alternative arrangements for having your vehicle towed to your retailer, you may contact the Subaru Roadside Assistance Program at 1-800-261-2155. The repair and the towing will be at no cost to you.

Q: How much will this recall cost?
A: This service program will be performed free of charge at any authorized Subaru retailer.

Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this recall free of charge for you.

Q: How long will this repair take?
A: The actual time to complete this repair is approximately 24 minutes. Your retailer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to have your vehicle available for a longer period of time.

Q: Can I have this recall performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this recall free of charge for you.

Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this recall.

Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html , by selecting Email Us then selecting Update Address from the drop-down menu.